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## [Bug] Invalid or Non-Functional Social Media and External Links on Contact Page #150

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opened 2026-05-17 21:46:11 +00:00 by enjin2310 · 2 comments
enjin2310 commented 2026-05-17 21:46:11 +00:00
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Classification

Type: Bug
Priority: High
Component: Contact Page / External Links

Summary

On the Contact page of the SpikerSoft website, most social media and external link buttons fail to redirect to valid or functional URLs. The only working link is the West Virginia Business Registration document. All other buttons either lead to non-existent pages or display error messages.

Steps to Reproduce

  1. Navigate to learn.spikersoft.com/contact.
  2. Scroll down to the Follow Us section.
  3. Click each social media icon (LinkedIn, Facebook, X/Twitter, etc.).
  4. Observe the resulting pages.

Expected Behavior

  • Each social media button should redirect to a valid, active profile or company page.
  • External links should open correctly without error messages.

Actual Behavior

  • LinkedIn: Displays “Page not found.”
  • Facebook: Shows “This content isn’t available right now.”
  • X (Twitter): Redirects to the general X homepage instead of a company profile.
  • West Virginia Registration: Works correctly and opens the expected document.
  • Other links either fail to load or lead to unrelated pages.

Evidence

Attached screenshots show:

  • The Contact page with social media icons.
  • LinkedIn “Page not found” error.
  • Facebook “Content isn’t available” message.
  • X homepage instead of company profile.

Environment

  • Browser: Microsoft Edge
  • OS: Windows 10
  • Page: Contact
  • Version: v2026.05.17a

Possible Root Cause

  • Incorrect or outdated URLs assigned to social media buttons.
  • Missing or broken link references in the component configuration.
  • Some profiles may have been deleted or made private.

Suggested Fix

  • Verify and update all social media URLs to valid company profiles.
  • Add error handling for broken links.
  • Ensure external links are periodically validated to prevent future 404 or privacy errors.

Additional Notes

This issue affects user trust and accessibility, as visitors cannot reach official social media or external resources from the Contact page.

### Classification **Type:** Bug **Priority:** High **Component:** Contact Page / External Links ### Summary On the **Contact** page of the SpikerSoft website, most social media and external link buttons fail to redirect to valid or functional URLs. The only working link is the **West Virginia Business Registration** document. All other buttons either lead to non-existent pages or display error messages. ### Steps to Reproduce 1. Navigate to [learn.spikersoft.com/contact](https://learn.spikersoft.com/contact). 2. Scroll down to the **Follow Us** section. 3. Click each social media icon (LinkedIn, Facebook, X/Twitter, etc.). 4. Observe the resulting pages. ### Expected Behavior - Each social media button should redirect to a valid, active profile or company page. - External links should open correctly without error messages. ### Actual Behavior - **LinkedIn:** Displays “Page not found.” - **Facebook:** Shows “This content isn’t available right now.” - **X (Twitter):** Redirects to the general X homepage instead of a company profile. - **West Virginia Registration:** Works correctly and opens the expected document. - Other links either fail to load or lead to unrelated pages. ### Evidence Attached screenshots show: - The **Contact** page with social media icons. - LinkedIn “Page not found” error. - Facebook “Content isn’t available” message. - X homepage instead of company profile. ### Environment - **Browser:** Microsoft Edge - **OS:** Windows 10 - **Page:** Contact - **Version:** v2026.05.17a ### Possible Root Cause - Incorrect or outdated URLs assigned to social media buttons. - Missing or broken link references in the component configuration. - Some profiles may have been deleted or made private. ### Suggested Fix - Verify and update all social media URLs to valid company profiles. - Add error handling for broken links. - Ensure external links are periodically validated to prevent future 404 or privacy errors. ### Additional Notes This issue affects user trust and accessibility, as visitors cannot reach official social media or external resources from the Contact page.
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Screenshot 2026-05-17 174442.png
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Screenshot 2026-05-17 174008.png
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Screenshot 2026-05-17 174456.png Screenshot 2026-05-17 174510.png Screenshot 2026-05-17 174442.png Screenshot 2026-05-17 174008.png
spikerj commented 2026-06-08 15:20:01 +00:00
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Triage note: actionable but blocked on input. The fix is to point the social/external links at the correct destinations, but I don't have the canonical, verified URLs (LinkedIn, Facebook, X/Twitter company profiles, etc.). Please reply with the correct URLs and I'll wire them up in a PR. Deferring rather than guessing addresses, to avoid shipping more wrong links.

Triage note: actionable but blocked on input. The fix is to point the social/external links at the correct destinations, but I don't have the canonical, verified URLs (LinkedIn, Facebook, X/Twitter company profiles, etc.). Please reply with the correct URLs and I'll wire them up in a PR. Deferring rather than guessing addresses, to avoid shipping more wrong links.
spikerj commented 2026-07-09 06:23:54 +00:00
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Fixed in spikersoft-angular PR #156 (merged). Contact page now shows only the SpikerSoft company LinkedIn profile (linkedin.com/company/spikersoft). X removed (no company profile exists); Facebook removed (was a personal account, not a company page). Closing.

Fixed in spikersoft-angular PR #156 (merged). Contact page now shows only the SpikerSoft company LinkedIn profile (`linkedin.com/company/spikersoft`). X removed (no company profile exists); Facebook removed (was a personal account, not a company page). Closing.
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Reference: spikerj/spikersoft-issues#150